Course: Consumer Protection

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Course title Consumer Protection
Course code KMO/SOS
Organizational form of instruction Lecture + Tutorial
Level of course Master
Year of study not specified
Semester Winter and summer
Number of ECTS credits 3
Language of instruction Czech
Status of course Optional
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Cimler Petr, Doc. Ing. CSc.
  • Tlučhoř Jan, Ing. Ph.D.
Course content
Nature, justification, importance and history of consumer protection. Role of the state in the consumer protection, consumer policy. Approaches to consumer protection in the Czech and European legislation, documents and directives. Supervising institutions in the system of consumer protection. Involvement of consumers, consumer associations and organisations. Unfair commertial practices and information obligation of retailers. Alert systems of consumer protection.

Learning activities and teaching methods
Lecture supplemented with a discussion, Discussion, Students' portfolio, Individual study, Students' self-study, Self-study of literature, Textual studies, Practicum
  • Contact hours - 26 hours per semester
  • Presentation preparation (report) (1-10) - 2 hours per semester
  • Undergraduate study programme term essay (20-40) - 20 hours per semester
  • Preparation for an examination (30-60) - 30 hours per semester
prerequisite
professional knowledge
to have basic knowledge of legislation, EU institutions and their competency
professional skills
to apply basic methods of data mining and processing
general eligibility
N/A
N/A
N/A
learning outcomes
professional knowledge
to explain principles and importance of consumer protection
to express content and orientation of consumer policy
to explain the framework of consumer protection set in Czech and European documents and directives
to describe unfair commercial practices
to explain the role of supervising institutions focusing on consumer protection
to explain the role of rapid alert systems of consumer protection
professional skills
to apply key aspects of consumer protection legislation in the business practice
general eligibility
N/A
N/A
N/A
teaching methods
professional knowledge
Lecture supplemented with a discussion
Practicum
Textual studies
Students' self-study
Self-study of literature
Individual study
Students' portfolio
Discussion
professional skills
Practicum
Individual study
Students' portfolio
general eligibility
Interactive lecture
Lecture supplemented with a discussion
Textual studies
Practicum
Students' portfolio
assessment methods
professional knowledge
Written exam
Seminar work
professional skills
Seminar work
Skills demonstration during practicum
Individual presentation at a seminar
general eligibility
Written exam
Seminar work
Skills demonstration during practicum
Individual presentation at a seminar
Recommended literature
  • Zákon č. 634/1992 Sb., o ochraně spotřebitele v platném znění.
  • Hulva, T. Ochrana spotřebitele. 2005. ISBN 978-80-245-1262-4.
  • Schulte-Nölke, Hans; Tichý, Luboš. Perspectives for European consumer law : towards a directive on consumer rights and beyond. München : Sellier, 2010. ISBN 978-3-86653-131-4.
  • Večeřa Jiří. Ochrana spotřebitele v České republice a Evropské unii. Praha, 2013. ISBN 978-80-8757-634-2.


Study plans that include the course
Faculty Study plan (Version) Branch of study Category Recommended year of study Recommended semester
Faculty of Economics Business Economics and Management (2013) Economy 2 Summer
Faculty of Economics Business Economics and Management (2017) Economy 2 Summer
Faculty of Economics Information Systems Management (2013) Economy 2 Summer
Faculty of Economics Project Management Systems (2013) Economy 2 Summer