Course: Spa and Hotel Industry Management

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Course title Spa and Hotel Industry Management
Course code KMO/MLH
Organizational form of instruction Lecture + Seminar
Level of course Bachelor
Year of study not specified
Semester Winter and summer
Number of ECTS credits 4
Language of instruction Czech
Status of course Optional
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Janeček Petr, Ing.
  • Tlučhoř Jan, Ing. Ph.D.
Course content
- Hospitality - basic charakteristics, categorization and classification of accomodation facilities. - Hotel departments, work organization, structure. - Production department and its specifics. - Gastronomic department and its specifics. - Other hotel departments, specifics of night shift management. - H&R management, personal education and training. - Economics of accommodation and gastronomic departments. - IT systems in hotel business. - Customer care, complementary services, how to attract a customer. - Spa and its importance for tourism. - Bathhouse departments and management. - Balneo-devices and healthcare department. - New trend and technology in hospitality and spa management. Seminar lessons: - work with hotel IT system (reception desk, booking, cash, allotment and department management modules) - excursion to a selected company - solving a selected case study related to hotel or spa business (acquaint with study, situation analysis including understanding of market trends, solution proposals, discussion)

Learning activities and teaching methods
Lecture with practical applications, Instruction based on dialogue, Multimedia supported teaching, Students' portfolio, One-to-One tutorial
  • Contact hours - 39 hours per semester
  • Undergraduate study programme term essay (20-40) - 30 hours per semester
  • Presentation preparation (report) (1-10) - 10 hours per semester
  • Preparation for an examination (30-60) - 30 hours per semester
prerequisite
professional knowledge
To describe basics of business administration, management, HR management and communication.
professional skills
Student is able to work in a team, to present his/her work, and to plan event.
general eligibility
N/A
N/A
N/A
N/A
learning outcomes
professional knowledge
Student is able to: - formulate and describe specifics of hospitality and spa management - understand specific terms of this branch - apply basics of management to specific environment of hotel and spa business
professional skills
Student can: - to manage small work team - to plan general working operation in hospitality and spa facilities
general eligibility
N/A
N/A
N/A
teaching methods
professional knowledge
Multimedia supported teaching
One-to-One tutorial
Lecture with practical applications
Field trip
E-learning
Self-study of literature
Individual study
professional skills
Lecture with visual aids
Seminar
Field trip
E-learning
Skills demonstration
Individual study
Students' portfolio
general eligibility
Seminar
Individual study
Students' portfolio
Discussion
assessment methods
professional knowledge
Combined exam
Report
Seminar work
professional skills
Combined exam
Skills demonstration during seminar
Individual presentation at a seminar
general eligibility
Combined exam
Report
Seminar work
Individual presentation at a seminar
Recommended literature
  • Beránek, Jaromír; Kotek, Pavel. Řízení hotelového provozu. Praha : Grada, 2003. ISBN 80-86724-00-X.
  • Evans, Nigel. Strategic management for tourism, hospitality and events. Second edition. 2015. ISBN 978-041-583-724-8.
  • Jakubíková, Dagmar. Marketing v cestovním ruchu : jak uspět v domácí i světové konkurenci. 2., aktualiz. a rozš. vyd. Praha : Grada, 2012. ISBN 978-80-247-4209-0.
  • Salač, Gustav. Stolničení. Vyd. 2. - dotisk. Praha : Fortuna, 2001. ISBN 80-7168-752-9.
  • Tesone, D. V. Zásady řízení pro obor hotelnictví, gastronomie a turismu. Vyd. 1. Praha : Wolters Kluwer Česká republika, 2011. ISBN 978-80-7357-655-4.


Study plans that include the course
Faculty Study plan (Version) Branch of study Category Recommended year of study Recommended semester
Faculty of Economics Retail Management (1) Economy 3 Winter
Faculty of Economics Retail Management (2015) Economy 2 Winter