Course: Communication in Healthcare 2

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Course title Communication in Healthcare 2
Course code KAZ/KVZ2
Organizational form of instruction Tutorial
Level of course Bachelor
Year of study not specified
Semester Summer
Number of ECTS credits 1
Language of instruction Czech
Status of course Compulsory
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Course availability The course is available to visiting students
  • Beránek Václav, Mgr. et Mgr.
  • Ratislavová Kateřina, Mgr. Ph.D.
Course content
1 - 2. Non-verbal communication. 3 - 4. Training for non-verbal communication. 5.- 6. Problematic client (patient). 7. Training of situations with problematic clients (patients). 8.- 9. Bases of crisis intervention. Training of basics of crisis intervention. 10.- 11. Seminar papers.

Learning activities and teaching methods
  • Preparation for comprehensive test (10-40) - 15 hours per semester
  • Contact hours - 11 hours per semester
professional knowledge
No particular prerequisites specified.
learning outcomes
A graduate will be able to communicate with a patient both on a common and professional levels. He/she will be able to distinguish errors in social perception, to explain and demonstrate forms and significance of nonverbal communication in medical practice. A graduate will be able to specify the utilization of communicative skills with clients in difficult situations.
teaching methods
assessment methods
Recommended literature
  • Černý, V. Řeč těla. Brno: Computer Press, 2007.
  • Hierhold, E. Rétorika a prezentace. Praha: Grada, 2008.
  • Janoušek, J. Verbální komunikace a lidská psychika. Praha: Grada, 2007.
  • Kelnarová, J., Matějková, E. Psychologie komunikace. Praha: Grada, 2009.
  • La Barre, F. Jak mluví tělo. Praha: Triton, 2004.

Study plans that include the course
Faculty Study plan (Version) Branch of study Category Recommended year of study Recommended semester
Faculty of Health Care Studies Radiological Assistant (2016) Health service 1 Summer
Faculty of Health Care Studies Radiological Assistant (2012) Health service 1 Summer