Course: Communication

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Course title Communication
Course code KAZ/KOM2
Organizational form of instruction Lecture
Level of course Bachelor
Year of study not specified
Semester Winter and summer
Number of ECTS credits 2
Language of instruction Czech
Status of course Compulsory-optional
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Course availability The course is available to visiting students
Lecturer(s)
  • Beránek Václav, Mgr. et Mgr.
  • Ratislavová Kateřina, Mgr. Ph.D.
Course content
1. Conflicts and their solving. 2. Listening - techniques. 3. Practical training in listening, listening errors. 4. Aggression in communication. 5. Communication skills in the presentation. Stage fright. 6. Personal Development. Rhetorical skills. 7. Communicating with seniors. 8. Communication with handicapped clients. 9. Communicating with people in demanding life situations. 10. Devaluation, evalvace, iatropathogeny, silence. 11. Management - guidance and advice. 12. How to deal with people. 13. Use and abuse of power. 14. Model situations. Videotraining of interactions. 15. Credit test.

Learning activities and teaching methods
Lecture
  • Preparation for comprehensive test (10-40) - 22 hours per semester
  • Contact hours - 30 hours per semester
prerequisite
professional knowledge
No particular prerequisites specified.
learning outcomes
A graduate will be able to master principles of ordinary and occupational communication. He/ she will be able to avoid a stereotype of information and communication barriers.
teaching methods
Lecture
assessment methods
Test
Recommended literature
  • Černý, V. Řeč těla. Brno: Computer Press, 2007.
  • Hierhold, E. Rétorika a prezentace. Praha: Grada, 2008.
  • Janáčková, L., Pavlát, J. Psychologické aspekty zdravotnické komunikace. Brno: Masarykova univerzita, 2007.
  • Linhartová Věra. Praktická komunikace v medicíně. Praha, 2007. ISBN 978-80-247-1784-5.
  • Pokorná, A. Komunikace se seniory. Praha: Grada Publishing, 2010.
  • Schneiderová, A., Schneider, M. Komunikační dovednosti. Ostrava: Ostrav.univerzita, 2004.
  • Špatenková, N., Králová, J. Základní otázky komunikace. Praha: Galén, 2009.
  • Venglářová, M., Mahrová, G. Komunikace pro zdravotní sestry. Praha, 2006. ISBN 80-247-1262-8.


Study plans that include the course
Faculty Study plan (Version) Branch of study Category Recommended year of study Recommended semester
Faculty of Health Care Studies Assistant of Protection and Support of Public Health (2016) Health service 3 Winter
Faculty of Health Care Studies Assistant of Protection and Support of Public Health (2012) Health service 3 Winter