Course: English for Business Communication

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Course title English for Business Communication
Course code UJP/EBC
Organizational form of instruction Tutorial
Level of course Bachelor
Year of study not specified
Semester Winter and summer
Number of ECTS credits 2
Language of instruction English
Status of course Compulsory-optional, Optional
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Course availability The course is available to visiting students
  • Hromádková Petra, Ing.
  • Adamcová Eva, Mgr.
  • Ramadanová Jitka, Mgr. Ph.D.
  • Stočková Milada, Ing.
  • Fišer Václav, Mgr.
  • Šimková Květoslava, Mgr.
Course content
- Introduction to the subject, introductions - Small talk, Socializing - Telephoning: taking and leaving messages, setting up appointments and changing arrangements, - Telephoning: complaints - Business letters/emails and basics of stylistics - Enquries and replies - Job interview: most common questions - Job interview: START method, competency-based questions - Job interview: case study - Negotiations: cultural aspects of negotiation, stages in negotiation - Negotiations: language of negotiation, bargaining - Presentations - Summary

Learning activities and teaching methods
Cooperative instruction, Multimedia supported teaching, Skills demonstration, Individual study, Practicum
  • Team project (50/number of students) - 10 hours per semester
  • Presentation preparation (report in a foreign language) (10-15) - 15 hours per semester
  • Contact hours - 26 hours per semester
professional knowledge
The student has mastered the correct English pronunciation and intonation, - knows the grammar structures and appropriate vocabulary to be used for both formal and informal communication, - has the knowledge of vocabulary and phraseology to have everyday social conversation, - knows the common ways of addressing people
professional skills
The student can express his/her opinion and infuence the opinions of other people,- can understand simple specialised texts both spoken and written, - can adequately use the vocabulary of the covered topics, - can use the correct language to express apology, criticism, opinion, agreement, disagreement, etc.
learning outcomes
professional knowledge
Student is able to: - hold a fluent and polite conversation in various social and business situations
professional skills
- write a business letter/email pursuant to a given business situation - conduct business negotiations
teaching methods
professional knowledge
Multimedia supported teaching
Skills demonstration
Cooperative instruction
Individual study
assessment methods
Skills demonstration during practicum
Individual presentation at a seminar
Group presentation at a seminar
Recommended literature
  • DOWNES, C. Cambridge English for Job-hunting. Cambridge: Cambridge University Press, 2008. ISBN 978-0-521-72215-5.
  • EMMERSON, P. Email English. Macmillan: Macmillan Publishers Limited, 2003. ISBN 978-1-4050-1294-2.
  • POWELL, M. International Negotiations. Cambridge: Cambridge University Press, 2012. ISBN 978-0-521-14992-1.
  • SWEENEY, S. English for Business Communication. Cambridge: Cambridge University Press, 2003. ISBN 0-521-75449-6.
  • TAYLOR, S. Model Business Letters, Emails and Other Business Documents. Harlow, 2012. ISBN 978-0-273-75193-9.

Study plans that include the course